Last updated: April 2026
1. Who We Are
Bethstead Homes Ltd is a company registered in Scotland (Company No. SC885695). We operate serviced apartments in Edinburgh and enter commercial lease agreements with property owners.
For the purposes of UK data protection law, Bethstead Homes Ltd is the data controller for personal data collected through this website and our services.
Contact: hello@bethsteadhomes.co.uk | +44 (0)7344 225807
2. What Personal Data We Collect
We may collect the following categories of personal data:
- Identity data: first name, last name
- Contact data: email address, phone number, postal address
- Booking data: move-in/move-out dates, apartment preferences, length of stay
- Property data (landlords): property address, ownership status, mortgage details
- Corporate data: company name, job title, corporate email
- Technical data: IP address, browser type, pages visited (via standard server logs)
- Communications: content of messages you send to us
3. How We Collect Your Data
We collect personal data through:
- Enquiry and booking forms on this website
- Direct communications by email, phone, or WhatsApp
- In-person meetings and property viewings
- Signed commercial lease and booking agreements
4. How We Use Your Data
We use your personal data for the following purposes:
- To respond to your enquiries and process bookings
- To carry out our contractual obligations to occupiers and landlords
- To communicate information about your stay or agreement
- To comply with legal and regulatory obligations
- To send service updates directly relevant to your booking or agreement
We do not use your data for automated profiling or sell it to third parties for marketing purposes.
5. Legal Basis for Processing
We process your personal data on the following legal bases:
- Contract: where processing is necessary to fulfil a booking or commercial agreement
- Legitimate interests: responding to enquiries and managing our business operations
- Legal obligation: where we are required to process data to comply with applicable law
- Consent: where you have provided explicit consent (e.g. for marketing messages)
6. Who We Share Your Data With
We may share your personal data with trusted third parties in the following circumstances:
- Formspree Inc., our web form submission processor (forms on this site submit via Formspree)
- Professional advisors, solicitors, accountants, and insurers as required
- Regulatory bodies, where disclosure is required by law (e.g. local councils, HMRC)
We do not share your data with third parties for marketing or advertising purposes.
7. Data Retention
We retain personal data only for as long as necessary for the purpose it was collected, or as required by law:
- Enquiry data (no booking made): up to 6 months
- Occupier booking records: up to 7 years (legal and accounting purposes)
- Commercial lease records: duration of agreement plus 7 years
8. Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate personal data
- Request erasure of your personal data (where legally permitted)
- Object to or restrict how we process your data
- Request a copy of your data in a portable format
- Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, please contact us at hello@bethsteadhomes.co.uk. We will respond within 30 days.
9. Cookies
This website does not use advertising or tracking cookies. We may use strictly necessary session cookies for basic website functionality. No third-party analytics cookies are currently in use.
10. Security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. All web form submissions are processed via Formspree's secure infrastructure.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last revised. Continued use of our website following any changes constitutes acceptance of the updated policy.
12. Complaints
If you have concerns about how we handle your personal data, please contact us first at hello@bethsteadhomes.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.